We have been in business for over a decade, cyclists for way longer than that, and love finding great quality bicycle parts at great prices! Checkout our website for products like Monkeylectric wheel lights that the mfg’s won’t let us sell on EBay!
We are customer driven and your happiness is important. We will do everything in our power to get your order right. If we have made an error in our listing or shipping, we will do everything we can to make it right. Please contact us before leaving negative feedback, so that we may rectify the situation in a way that makes us both happy.
We normally ship within 24 hours, unless an emergency arises, such as weather preventing us from getting the orders out, or knocking out our internet. Our shipping vehicle is 4WD so we can get through rain and snow 🙂
We will not lie on the customs forms. It is a felony. If you are ordering from outside the U.S., please don’t rely on U.S.P.S. tracking. It can only track within the U.S. Any tracking information, after it leaves the country, is up to the mercy of other countries. WE DO NOT ALLOW PICKUPS
*We are happy to Cover all Postage Cost For Faulty/Incorrect Items, as long as they are reported within 5 Days after the item has been signed for. If you have changed your mind about an order you will be required to cover all postage cost, so will only Receive 80% of monies you paid for the returned items. We will not accept returns if the item is not it the original packaging or used.